How is the winner chosen?

Learn how winners are chosen in You Could Win prize draws, including live Facebook draws and automated random draws.

If the competition uses a Live Draw

• The draw takes place live on our Facebook page

• The draw date and time are clearly shown on the competition page

• We demonstrate the random number generator before selecting a winner

• We read and respond to live comments to show the draw is happening in real time

• The winning ticket number is selected live and announced immediately

If the competition uses an Automated Draw

• The winner is selected automatically using a random number generator

• Automated draws take place at the stated draw time shown on the competition page

• The draw is processed fairly and securely by our system

• Winners are notified shortly after the draw via their account and email

If you win a Physical Prize

• We first confirm your delivery details are correct

• Prizes are carefully packed and shipped via Royal Mail

• Where applicable, tracking details are emailed to you once dispatched

• Most physical prizes are delivered within 3–5 working days

If you win Website Credit

• Website Credit is automatically added to your account

• Usually applied within 24 hours

• Ready to spend immediately on your next competition entries

• Website Credit has no cash value and cannot be withdrawn

Important note:
Prize delivery times begin after we’ve confirmed your winner details, not from the draw date.

How to Find Your Draw Number

You can find your draw number in three easy places:

1. After you enter
   As soon as your entry is successful, your draw number(s) are shown on the confirmation page.

2. Confirmation email
   You’ll receive an email confirming your entry, which includes your draw number(s).

3. Your account area
   Log in to your account, go to My Account → My Orders, then click on the relevant order to view your draw number(s).

Each competition entry is assigned a unique draw number. If you purchase multiple tickets, you’ll receive multiple draw numbers for that competition

If a competition does not sell out, the draw still goes ahead as planned.

• We do not extend competitions to sell more tickets

• The draw takes place on the advertised date and time

• The full advertised prize is always awarded, regardless of how many tickets were sold

In fact, fewer entries means better odds of winning.

You Could Win competitions are never extended due to low ticket sales, and every draw is completed fairly.

We’ve been wanting to reward our loyal customers for a while, since we launched…so we’ve created our very own loyalty points system!

You can earn Points by entering our competitions. For every £1.00 that you spend you will be rewarded £0.05 in Free Website Credit. (£20.00 = £1.00 Free Website Credit)

Points can build up in your account and be used on any future ticket purchase or competition entry.

The short answer

Yes. You Could Win is a legitimate UK-registered prize competition company, operating since 2019.

Why you can trust You Could Win

• We are a UK-registered limited company

• We have thousands of verified entries and winners

• We hold 5-star reviews across Facebook, Google, and Trustpilot

• All competitions are run in line with the Gambling Act 2005 and relevant UK guidance for prize competitions

Transparency is important to us

• Winners are selected fairly using a random number generator

• Many draws are conducted live on Facebook, so customers can watch in real time

• Draw dates and times are clearly shown on each competition page

You Could Win has built its reputation on fairness, transparency, and real winners.

Common reasons an order is cancelled

An order will show as Cancelled if:

• The payment was not completed

• The payment failed or was declined by the bank

• No successful payment was received within 10 minutes

In these cases, no money is taken, and the order is automatically cancelled.

What should I do next?

• You can safely try placing the order again

• Make sure your payment details are correct

• If you’re unsure whether payment was taken, check your bank statement

Cancelled orders are usually caused by incomplete or unsuccessful payments and can be safely retried.

If you believe payment was taken but your order shows as cancelled, please contact us straight away and we’ll investigate and resolve it for you.